One of the major selling points we go to market with is the ability to endlessly configure our solution set to meet customer requirements precisely – we call it ‘no compromise eProcurement’.
Most organisations of the scale that we deal with recognise that their needs – for which read their core business processes – will differ slightly from any other given organisation. Nonetheless, they still tend to believe that the vast majority of the solution they need is a ‘vanilla’ eProcurement system, identical in pretty well every respect to the industry best practice.
It’s a widely shared view that typically leads to one of two outcomes:
» An in-depth business analysis by an expert team from an experienced vendor teases out the things that make a business different and plans to accommodate, even to enrich those differences by delivering a solution configured to suit.
» An ‘industry standard’ solution is delivered that fails to accommodate these processes at the outset, and cannot easily or cost-effectively be re-engineered subsequently. At the end of such a contract we are often invited to pitch.
The ability to understand and respond to the complexities of real-world organisations – even where it seems on the surface that they are trying to achieve broadly the same goals by the same means - represents a fundamental difference between a successful enterprise eProcurement deployment and a failing one.
If you’re not convinced, we offer the analysis and specification stage of our work as a discrete project – we’d invite you to try it out, because it brings your business requirements under a powerful microscope and you might even be surprised by what you find.
